Administrative

Elenita M.

Availability:

Part-Time

To obtain a responsible and challenging role in your company where my experiences, accomplishments, and proficiencies will allow me the opportunity to further expand my knowledge for personal and professional growth

Schedule Interview

Skills & Expertise

01

CRM Management

Customer Service

Filing & Record Management

Account Management

Software Experience

02

Microsoft Word

Microsoft Office

Microsoft Excel

Google Documents

Microsoft Powerpoint

Soft Skills

03

Organized

Proficient

Growth Oriented

work experience

04

Text

Customer Expert Associate

2021-2022

Freelance

Provided expert product and service knowledge to customers
Resolved complex customer issues and complaints
Assisted customers with product selection and purchasing decisions
Processed transactions, returns, and exchanges

Customer Support Representative

2022-2022

Freelance

Responded to customer inquiries via phone, email, or chat
Provided information about products and services
Resolved customer complaints and issues
Processed orders, forms, and applications

Customer Support Representative

2022-2023

Freelance

Updated customer records and managed account information.
Escalated complex issues to supervisors or specialized departments
Maintained a positive and professional attitude
Followed up with customers to ensure issue resolution

Education

05

Text

Interface Computer College

2002 - 2003

Computer Science