Elenita M.

Specializes In
Admin Assistance
Customer Support

Hey there, I’m Elenita! I specialize in admin assistance and customer support, and I’m passionate about turning challenges into opportunities. With years of experience in CRM management and resolving complex customer issues, I’m dedicated to making every client interaction a positive and seamless experience. I thrive on organization and providing exceptional service, always aiming to make things run smoothly and efficiently. Whether it’s managing accounts or helping clients find solutions, I’m eager to bring my skills to a team that values growth and high-quality service. Let’s make great things happen together!

Available
Availability:
Full Time
View Portfolio
Watch video

work experience

04

Text

Customer Expert Associate

2021-2022

  • Provided expert product and service knowledge to customers
  • Resolved complex customer issues and complaints
  • Assisted customers with product selection and purchasing decisions
  • Processed transactions, returns, and exchanges

Customer Support Representative

2022-2022

  • Responded to customer inquiries via phone, email, or chat
  • Provided information about products and services
  • Resolved customer complaints and issues
  • Processed orders, forms, and applications

Customer Support Representative

2022-2023

  • Updated customer records and managed account information.
  • Escalated complex issues to supervisors or specialized departments
  • Maintained a positive and professional attitude
  • Followed up with customers to ensure issue resolution

Education

05

Text

Interface Computer College

2002 - 2003

Computer Science

Portfolio

No items found.
Schedule Interview