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Administrative

Elenita M.

Availability:
Part-Time

To obtain a responsible and challenging role in your company where my experiences, accomplishments, and proficiencies will allow me the opportunity to further expand my knowledge for personal and professional growth

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work experience

04

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Customer Expert Associate

2021-2022

Freelance

  • Provided expert product and service knowledge to customers
  • Resolved complex customer issues and complaints
  • Assisted customers with product selection and purchasing decisions
  • Processed transactions, returns, and exchanges

Customer Support Representative

2022-2022

Freelance

  • Responded to customer inquiries via phone, email, or chat
  • Provided information about products and services
  • Resolved customer complaints and issues
  • Processed orders, forms, and applications

Customer Support Representative

2022-2023

Freelance

  • Updated customer records and managed account information.
  • Escalated complex issues to supervisors or specialized departments
  • Maintained a positive and professional attitude
  • Followed up with customers to ensure issue resolution

Education

05

Text

Interface Computer College

2002 - 2003

Computer Science

Portfolio

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