Administrative

Elenita M.

Availability:
Part-Time

To obtain a responsible and challenging role in your company where my experiences, accomplishments, and proficiencies will allow me the opportunity to further expand my knowledge for personal and professional growth

Schedule Interview

work experience

04

Text

Customer Expert Associate

2021-2022

Freelance

  • Provided expert product and service knowledge to customers
  • Resolved complex customer issues and complaints
  • Assisted customers with product selection and purchasing decisions
  • Processed transactions, returns, and exchanges

Customer Support Representative

2022-2022

Freelance

  • Responded to customer inquiries via phone, email, or chat
  • Provided information about products and services
  • Resolved customer complaints and issues
  • Processed orders, forms, and applications

Customer Support Representative

2022-2023

Freelance

  • Updated customer records and managed account information.
  • Escalated complex issues to supervisors or specialized departments
  • Maintained a positive and professional attitude
  • Followed up with customers to ensure issue resolution

Education

05

Text

Interface Computer College

2002 - 2003

Computer Science

Portfolio

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