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Administrative
Sales

Nikka P.

Availability:
Part-Time

As a virtual assistant and customer support agent, it is my responsibility to make sure that customers are happy. I need to understand my work and interact with clients in an efficient manner in order to do this. This entails paying attention to what they need, comprehending their worries, and offering suitable answers.

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work experience

04

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Customer Service Representative

2023 - 2024

Freelance

  • Managed incoming calls, addressing customer inquiries and scheduling service appointments efficiently.
  • Coordinated service requests, dispatching technicians to job sites and ensuring timely arrivals

Telehealth Agent

2023 - 2023

Freelance

  • As an assistant to a telehealth agent, my role was to support the seamless delivery of virtual healthcare services.
  • I helped in managing patient appointments, ensuring scheduling efficiency, and coordinating virtual consultations

Property Associate

2021 - 2023

Freelance

  • Administrative Assistant: Managed calendars, organized meetings, and handled email correspondence.
  • Customer Service Representative: Responded to inquiries and resolved customer issues promptly and professionally

Education

05

Text

Senior High School Graduate

2019 - 2020

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