Princess L.

Site Acquisitions Specialist

Xventures / Cipriani Energy Group

2024–2024

• Conducted outreach and research to identify prospective partners and property owners.
• Assessed properties for solar installations and ensured compliance with regulations.
• Negotiated lease agreements and supported documentation efforts.

Customer Success Specialist

Bella Terra Investments

2023–2024

• Managed digital outreach and appointment setting for property acquisition.
• Maintained internal documentation and ensured timely updates on client status.
• Assisted in the preparation and coordination of resale property processes.

Virtual Assistant

Tawk.to

2023–2023

• Supported SaaS founder with business operations, admin tasks, and research.
• Updated CRM records and provided internal task updates via project management tools.
• Performed live chat customer support and escalated critical concerns.

Track and Trace Logistics Coordinator

Evans Transportation

2022–2023

• Monitored shipment status and coordinated with drivers for real-time updates.
• Ensured timely communication across teams to maintain delivery schedules.
• Managed shipment tracking and documented proof of delivery.

Logistics Coordinator

Tire Agent

2022–2022

• Resolved shipment disputes, claims, and returns while maintaining detailed logs.
• Relayed updates and coordination across logistics and support teams.

Logistics Coordinator and Client Service Specialist

Valyou Furniture

2021–2022

• Managed routing and manifests for delivery operations nationwide.
• Coordinated shipments and escalated issues to ensure client satisfaction.

Customer Service and Operations Specialist

Scratch Financial Inc.

2021–2021

• Supported clients through financing applications and coordinated with operations teams.
• Maintained data accuracy and optimized workflow processes.

Operations Executive Assistant

PRISM+

2020–2021

• Created internal reports and ensured Shopify order statuses were up-to-date.
• Managed internal team communications and delivery coordination tasks.
• Tracked sales data and handled documentation for commissions.

Customer Retention Specialist

Cheetah Technologies / BecauseMarket

2020–2020

• Provided tailored offers and addressed subscription issues to improve retention.
• Created detailed notes for internal team strategies based on client concerns.

Logistics Coordinator

WARP

2019–2020

• Managed shipment scheduling, BOL issuance, and email-based pickup coordination.
• Ensured shipment compliance and documented all related communications.

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Bachelor of Secondary Education, Major in Mathematics
University of Southeastern Philippines
2013

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Master of Arts in Teaching Mathematics
University of Southeastern Philippines

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